Privacy Policy

Effective Date: 5/1/2025

At Helianthus Watches, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or interact with our website, www.helianthuswatches.com, which is hosted on Squarespace.

1. Information We Collect

Personal Information
When you place an order, sign up for our newsletter, or contact us, we may collect your name, email address, shipping address, phone number, and payment information.

Automatically Collected Information
Squarespace may collect technical information such as your IP address, browser type, referring page, and time spent on our site. This helps us improve website performance.

Cookies
We use cookies to enhance your browsing experience. You can control or disable cookies through your browser settings.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Respond to inquiries and customer service requests

  • Send product updates and promotions (only with your consent)

  • Analyze and improve website performance

  • Meet legal and regulatory obligations

3. Sharing Your Information

We do not sell your personal information.
We may share your data with trusted third parties (e.g., Squarespace, payment processors, shipping services) solely to help us operate our business.

4. Data Retention

We retain personal information only as long as necessary to:

  • Complete your orders

  • Provide support

  • Comply with legal requirements

  • Improve our services

5. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request corrections or deletion

  • Opt out of marketing emails

  • Withdraw consent for data use

To make a request, please contact us at [insert your email].

6. Third-Party Services

Our website may link to third-party services (e.g., PayPal, Instagram).
We are not responsible for the privacy practices of those platforms. Please refer to their policies directly.

7. Security

We use secure technologies to protect your data.
All transactions are processed through PCI-compliant platforms such as Stripe or PayPal, and are not stored on our servers.

8. Changes to This Policy

We may update this policy from time to time.
Any changes will be posted here with a revised "Effective Date" above.

9. Contact Us

If you have any questions or concerns, please contact:

Helianthus Watches
Email: helianthus.watches@gmail.com
Website: www.helianthuswatches.com